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FAQ

Q. Where are you located?
A. Our animals are located at the Kingston Collection, right in front of Maziply Toys & Collectibles.

Q. How do I rent an animal.
A. Just go inside Maziply Toys & Collectibles and ask any Fun Specialist to ride an animal.

Q. How old must you be to ride?
A. Riders should be at least 3 years of age to ride by themselves. However a parent should still supervise by walking along-side the animal with their child.

Q. How many riders can be on one animal?
A. Only 1 rider per animal. Exceptions are made for small children who can ride with a parent or caretaker.

Q. Where can I ride the animals?
A. Riders will be provided with designated riding zones in the mall. For more information on zones can be found on our rates page.

Q. Can I stand up on the foot rests.
A. For your safety, riders must remain seated at all times.

Q. How do the animals move?
A. Each animal has a handle bar for steering left or right. On the right handle, there is a button that makes it start moving. When you let go of the button, your animal will stop moving. Animals do not move in reverse.

Q. Can I eat or drink while riding?
A. For your safety, please refrain from eating or drinking while operating your animal. Besides, your animal might get jealous if it is due for a meal.

Q. When is the last ride available?
A. The last ride is available an hour before closing, to make sure you have plenty of time to ride.

Q. I’m an adult. Can I ride them?
A. Yes! Our animals are built to hold up to 350 pounds.

Q. I have other questions. What should I do?
A. Contact us and ask us anything!